Description

Background:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Purpose / Project Description:

To support achievement of critical Talent Acquisition (TA) priorities across Mercy Corps globally. TA Coordination Consultant will be responsible to support interviews scheduling, CV screening, references, communicating job adverts, and other TA administrative support. This will ultimately contribute to the team’s effectiveness meeting key on going deliverables.

Consultant Objectives/Activities:

Alumni Talent Pool

• Support interviews scheduling process as needed
• Conduct Reference and MDS Check for ATP Selected Candidates:
  • Gather the list of selected candidates.
  • Reach out to their references to verify their qualifications and suitability.
  • Complete the MDS check as needed.
• Send Introductory Emails with Required Documentation:
  • Draft a template for the introductory email, including:
    • A warm welcome to the candidates.
    • Details about the next steps.
    • Any required documentation they need to complete or review.
  • Personalize the emails for each candidate and send them out.
• Create the Administrative Folder for ATP Member Management:
  • Set up a dedicated folder on your organization’s file management system.
  • Organize it with subfolders for each candidate (e.g., documentation, correspondence).
  • Ensure proper permissions are set for access.
• Create MC Login Credentials on the MCAM Tool:
  • Access the MCAM tool and follow the procedure for creating new user accounts.
  • Assign unique login credentials to each selected candidate.
  • Ensure to communicate their login details securely.

Talent Acquisition operational deliverables

Interviews Scheduling Support –

• Schedule interviews in a timely manner
• Utilize ATS to manage recruitment support: add candidates, coordinate and communicate action points with interviewers
• In some cases, help with setting up initial Interviews
• Coordinate effectively and accurately across internal and external stakeholders (hiring managers, interview panelists, candidates)

Source Candidates Support

• Source for relevant profiles through ATS, social networking sites, associations, competitor organizations and other groups.
• Communicate job adverts across relevant forums and networks

Screen of applications Support

• Under guidance of the TA Advisor, conduct first screening of applications to determine long lists

Others

• Support with administering/scheduling written tests and assessments as provided by the hiring team
• Administer reference checks as needed
• Provide other administrative support required by TA Advisors/TA Manager
• Assist closing requisitions on Jobvite as advised by TA team
• Participate in TA team meetings

Consultant Deliverables:

The Consultant will:

• Update stakeholders, systems, and trackers as relevant upon completion of TA activities 

Timeframe / Schedule: 

• Depending on recruiting volumes, it is anticipated that the Talent Acquisition Coordination Consultant would work for 3 months, 5 days a week.
• We work in flexible work schedule and may be asked to work past regular office hours occasionally.

The Consultant will report to:

Talent Acquisition Manager

The Consultant will work closely with:

• Talent Acquisition Advisors and Managers, International HR Director, Hiring Managers, Country Offices Team and Global People Team

Required Experience & Skills:

• Bachelor’s degree or equivalent, 3 years of on the job training in Talent Acquisition.
• Demonstrated experience with Talent Acquisition processes and policies.
• Good understanding of Applicant Tracking Systems (ATS) or trainable
• Ability to develop rapport with candidates and hiring teams, referral sources.
• Ability to multi-task projects and priorities in an organised and adaptable manner.
• Professionally handles confidential and sensitive information and inquiries, both verbally and in writing.
• Excellent communication skills, both written and oral – English language
• A great team player with a passion to learn, highly positive attitude
• Demonstrated skills of empathy in handling internal and external clients.
• Excellent organizing, planning, implementing and coordinating skills.
• High attention to details, multi-tasking, keen to different time zones
• Experience in Microsoft Office Suite i.e. Word, Excel, MS Teams and other tools such as outlook 365 etc.

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.